This Policy sets out the following:
All personal data is collected and processed in accordance with the General Data Protection Regulations (GDPR).
RLO Development Ltd T/A The WebMachine is the data controller for this website. We are registered with the Information Commissioner’s Office under number Z8162337.
Registered office address: 18 Knowle House Close, Kingsbridge, Devon, TQ7 1AN, UK
We will respond to all requests, enquiries or concerns as soon as possible and in any case within 30 days.
We collect and use personal data only as it might be needed for us to deliver to you our products, services and websites (collectively, our “Services”). Your personal data includes information such as:
Much of what you consider personal data is collected directly from you when you:
We strongly believe in both reducing the amount of data we collect and limiting the use and purpose of that data to only:
These uses include: Delivering, improving, updating, and enhancing the Services we provide to you. We collect information relating to your purchase, use, and/or interactions with our Services. We utilise this information to:
Often, much of the data we collect is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, But as it is itself personal data, or it can be linked or linkable to personal data, we treat it accordingly.
We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons for which we have collected and need to use your personal data.
In most cases we will need to process your personal data so we can enter into our contract to provide your requested services to you.
We do not supply services targeted at young people. Only children aged 16 or over can provide their own consent. For children under this age, consent of the children’s’ parents or legal guardians is required.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
When we no longer need your personal data, we will securely delete or destroy it.
We follow generally accepted standards in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us via our website is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information so that it can be securely transferred over the Internet.
We do not store any credit/debit card details. Any payments made via this method are transacted with our payment providers PayPal and WorldPay. All payment details are transmitted over SSL and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS).
Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features will not work as intended. The cookies we use do not detect any information stored on your computers.
For more information about cookies and how to stop cookies being installed visit the following website: http://www.allaboutcookies.org.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal passenger information.
Under certain circumstances, by law you have the right to:
If you want to exercise any of these rights, then please email us at firstname.lastname@example.org or contact us by post at The WebMachine, 18 Knowle House Close, Kingsbridge, TQ7 1AN, UK.
Please include your full name, email address associated with your Account, and a detailed description of your data request. Such requests will be processed in line with local laws. We will respond to any requests for access to personal information within 30 days.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We may contact you directly, or through a third-party service provider, regarding products or services you have signed up for or purchased from us, such as is necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
You may also update your subscription preferences with respect to receiving communications from us by sending an email to email@example.com.
If you make use of a service that allows you to import contacts (e.g. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information needed for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at firstname.lastname@example.org.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on April 04, 2018
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